Bachelor Of Information Technology 1st Semester

Diploma in IT Enabled Customer Interaction - DCI

(Total Credits: 16)

1^st Semester

CODE NO	NAME OF THE COURSE	CREDITS
DI 01	Basic of Computers	4
DI 02	Call Center Management	4
DI 03	Business Communication	4
DI 04	Cultural Sensitization & Accent Neutralization	2
DI 05	Customer Interaction
DI 06	Management Skills and Professional Effectiveness	2
Total Credits		16

Back | Top

Eligibility: 10+2 or Equivalent / 3 Years Diploma from a Technical board. The Candidates have to clear and entrance test to be conducted at the study centers.